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Support

Get in Touch

Our support team is available around the clock. Expect a response within 1–4 hours during business hours.

Contact Information

We're Here
to Help

Whether you have a question about your account, a technical issue, or just want to learn more — reach out and we'll get back to you fast.

✉️
Email Support
support@aethertradepro.com
💬
Live Chat
Available 24/7 on your dashboard
🕐
Response Time
1–4 hours · 24/7 support
💡 Faster Answers

Check our FAQ page first — most common questions are answered there instantly.

Global Presence

With teams around the world, we provide support in multiple languages and time zones.

🌎
North America
▲
New York, San Francisco, Toronto
New York
11 Grace Avenue, Ste 108
Great Neck, New York, 11021
Trading Hours: 9:30 AM – 4:00 PM EST
San Francisco
301 Howard Street
San Francisco, CA 94105
Trading Hours: 6:30 AM – 1:00 PM PST
Toronto
100 King Street West
Toronto, ON M5X 1A9
Trading Hours: 9:30 AM – 4:00 PM EST
🌍
Europe
▲
London, Frankfurt, Zurich
London
1 Canada Square
Canary Wharf, London, E14 5AB
Trading Hours: 8:00 AM – 4:30 PM GMT
Frankfurt
Mainzer Landstrasse 50
Frankfurt, 60325
Trading Hours: 9:00 AM – 5:30 PM CET
Zurich
Bahnhofstrasse 64
Zurich, 8001
Trading Hours: 9:00 AM – 5:30 PM CET
🌏
Asia Pacific
▲
Singapore, Hong Kong, Tokyo
Singapore
One Raffles Quay
Singapore, 048583
Trading Hours: 9:00 AM – 5:00 PM SGT
Hong Kong
International Finance Centre
Central, Hong Kong
Trading Hours: 9:30 AM – 4:00 PM HKT
Tokyo
Marunouchi Building
Chiyoda, Tokyo 100-6390
Trading Hours: 9:00 AM – 3:30 PM JST
Support
AetherTrade Pro Support
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👋 Hi! Welcome to AetherTrade Pro support. How can I help you today?
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